Appointments
Follow up appointments must be attended within 4 weeks of initial treatment. Free subsequent syringes of Botulinum Toxin, Dermal Fillers, Hydrogen or Carbamide Peroxide are only valid during initial treatment appointments or during follow up. Extra materials are administered subject to clinical requirement; this is at the discretion of Dr Paul Silvester.
Arrival
Please arrive at least 10 minutes prior to your appointment giving you time to relax and prepare for your treatment. New clients are required to complete a consent form before any treatment is carried out. The consent forms contain questions relating to you current medical care and previous medical history. You are required to complete all questions to allow Dr Paul Silvester to assess your suitability for treatment. All information provided on the consent forms may be discussed between you and Dr Paul Silvester. This confidential discussion will enable both to ensure that your goals are understood and achievable. If your goals are not achievable Dr Paul Silvester has the right to decline any treatment. During your consultation, Dr Paul Silvester will also thoroughly explain the treatment, ensure you understand the advantages and if there are risks associated with the treatment and assess your suitability. If you are unsuitable, Dr Paul Silvester will explain the reason why and what your options are and offer an alternative where possible.
Late Arrivals
Our appointment system is designed to allocate the correct time for your treatment. Unfortunately, a late arrival may result in a reduced treatment time or you may be required to reschedule your appointment. If you find yourself running late, please inform Dr Paul Silvester as soon as possible.
Cancellations
Your appointment is reserved for you. Should you need to reschedule or cancel, please notify us at least 24 hours in advance and your deposit will either be held until your next appointment or refunded. If you are unable to give 24 hours notice, then unfortunately your deposit is non-returnable.
Payment
Dr Paul Silvester accepts cash, Visa & MasterCard. Cheques are not accepted.
Refunds for any treatment are the discretion of Dr Paul Silvester.
Treatment Suitability
Dr Paul Silvester will always assess whether or not a treatment is suitable for you during your consultation. If you are unsuitable for treatment, he will inform you as to why and discuss your options.
Dr Paul Silvester cannot guarantee that you will achieve the same results as the before and after photographs on any promotional material including but not limited to the website, treatment brochure or leaflets.
Limited Liability
No client will receive any form of treatment until Dr Paul Silvester has been provided with all medical details of the client which shall be provided and form part of the treatment consent forms which will be provided prior to your consultation or treatment. It is the client’s sole responsibility to ensure that they have provided all medical details prior to each treatment and such details shall form part of these terms and conditions.
The client hereby undertakes to comply with all instructions and recommendations given to them regarding the aftercare of any treated area and Dr Paul Silvester accepts no liability of any kind incurred as a result of the client’s failure to follow such instructions and recommendations.
The terms and conditions along with the consultation and consent forms represent the full agreement between Dr Paul Silvester and the client.
Follow up appointments must be attended within 4 weeks of initial treatment. Free subsequent syringes of Botulinum Toxin, Dermal Fillers, Hydrogen or Carbamide Peroxide are only valid during initial treatment appointments or during follow up. Extra materials are administered subject to clinical requirement; this is at the discretion of Dr Paul Silvester.
Arrival
Please arrive at least 10 minutes prior to your appointment giving you time to relax and prepare for your treatment. New clients are required to complete a consent form before any treatment is carried out. The consent forms contain questions relating to you current medical care and previous medical history. You are required to complete all questions to allow Dr Paul Silvester to assess your suitability for treatment. All information provided on the consent forms may be discussed between you and Dr Paul Silvester. This confidential discussion will enable both to ensure that your goals are understood and achievable. If your goals are not achievable Dr Paul Silvester has the right to decline any treatment. During your consultation, Dr Paul Silvester will also thoroughly explain the treatment, ensure you understand the advantages and if there are risks associated with the treatment and assess your suitability. If you are unsuitable, Dr Paul Silvester will explain the reason why and what your options are and offer an alternative where possible.
Late Arrivals
Our appointment system is designed to allocate the correct time for your treatment. Unfortunately, a late arrival may result in a reduced treatment time or you may be required to reschedule your appointment. If you find yourself running late, please inform Dr Paul Silvester as soon as possible.
Cancellations
Your appointment is reserved for you. Should you need to reschedule or cancel, please notify us at least 24 hours in advance and your deposit will either be held until your next appointment or refunded. If you are unable to give 24 hours notice, then unfortunately your deposit is non-returnable.
Payment
Dr Paul Silvester accepts cash, Visa & MasterCard. Cheques are not accepted.
Refunds for any treatment are the discretion of Dr Paul Silvester.
Treatment Suitability
Dr Paul Silvester will always assess whether or not a treatment is suitable for you during your consultation. If you are unsuitable for treatment, he will inform you as to why and discuss your options.
Dr Paul Silvester cannot guarantee that you will achieve the same results as the before and after photographs on any promotional material including but not limited to the website, treatment brochure or leaflets.
Limited Liability
No client will receive any form of treatment until Dr Paul Silvester has been provided with all medical details of the client which shall be provided and form part of the treatment consent forms which will be provided prior to your consultation or treatment. It is the client’s sole responsibility to ensure that they have provided all medical details prior to each treatment and such details shall form part of these terms and conditions.
The client hereby undertakes to comply with all instructions and recommendations given to them regarding the aftercare of any treated area and Dr Paul Silvester accepts no liability of any kind incurred as a result of the client’s failure to follow such instructions and recommendations.
The terms and conditions along with the consultation and consent forms represent the full agreement between Dr Paul Silvester and the client.
